Where We Ship
Nicole & Co. currently ships within the United States.
Shipping Rates
Standard U.S. shipping is $10 per order for destinations outside California. Shipping to California is $13 per order. The applicable shipping charge appears at checkout.
Preorders and Processing
Preorders open October 15, 2026, ahead of our official November 1, 2026 launch. Preorders are advance purchases and may not ship immediately. Processing times may vary based on order volume and product availability. Tracking information will be sent once your order ships.
Tracking and Delivery
Tracking details will be provided using the contact information entered at checkout. Delivery dates depend on the carrier and destination and cannot be guaranteed.
Address Updates and Delivery Concerns
Check your delivery address carefully before placing an order. If you notice a mistake, contact us promptly. Address changes may not be possible after an order has shipped.
For delayed, missing, leaking, or damaged packages, email contact.nicoleandcompany@gmail.com with your order number and details. If an item arrived damaged, please include photos of the item and packaging.
Caring for Your Body Butter
Body butter may soften during transit in warm weather. Once delivered, store it in a cool, dry place away from direct sunlight.